Delete your Drachma account
You can request deletion of your Drachma account and associated app data from inside the app or by contacting support.
Delete from inside the app
If you can sign in, open Drachma and go to Settings → Delete Account. This schedules your account for deletion after a 30-day grace period.
During the grace period, you can cancel deletion by signing back in and choosing to keep your account.
Request deletion by email
If you cannot access the app, email [email protected] from the address linked to your Drachma account where possible.
- Use the subject Drachma account deletion request.
- Include the email address used for your Drachma account.
For security, we only process deletion requests after verifying ownership of the account. If the request comes from another email address, we will send confirmation to the account address before taking action.
Cancel your subscription separately
Deleting Drachma or your account does not cancel an Apple or Google Play subscription. Cancel renewal in your store’s subscription settings to stop future charges.
If you pay for other people, deleting your account removes the group and the Plus access you provide. It does not delete their accounts or financial records.
What gets deleted
- profiles, transactions, categories, budgets, recurring payments, balances, refunds and account records
- app settings and preferences stored with your account
- attachments such as receipt images, bills, PDFs, screenshots and proof-of-purchase documents
- support tickets linked to your account
Your request also covers subscription and membership data relating to you. As part of the process we request deletion of your RevenueCat customer record. Provider processing is asynchronous and failed requests are retried. Apple and Google retain their own payment records. See the Privacy Policy for retention and exceptions.
What may remain
Limited security logs, encrypted provider backups, or records required or permitted for legal obligations, fraud prevention or dispute handling may remain until their applicable retention periods expire.
Timing
In-app deletion uses a 30-day grace period. Email requests are reviewed after identity/account checks, and we aim to respond within 30 days.